Work from Kaiser Permanente
Home page of a client site
Content Manager / Web Producer
[10/2009 - Present]
Managed content and enhanced over 1,200 private client Websites for the Internet Services Group (ISG) that allow employees who opt into Kaiser Permanente plans to see their benefits in a secure online environment.
- Led efforts to document processes and training plans for ISG and distributed publishing teams.
- With interdisciplinary team, documenting full product management lifecycle with documentation requirements.
- Conducted full audit of all sites for guideline compliance.